[fpc-devel]Blizzard Entertainment Technical Support

Online Support support at blizzard.com
Sun Jul 7 02:12:47 CEST 2002

Thank you for E-mailing Blizzard Support. We have received your message and
will be responding to it as soon as possible.

Please note that due to the recent release of Warcraft III, E-mail messages
sent to support at blizzard.com may be delayed. The messages are automatically
scanned for keywords and phrases that pertain to our most frequently
encountered issues. Auto responses are sent in an effort to quicken our
response time, and many customers receive the information they need much
more quickly than would be possible without the use of an automated

Please be patient, as you will receive a response to your inquiry as soon as

We offer other forms of support, if you do not wish to wait for an E-mail
response. Other options are listed below:

Website Support:
If you are experiencing problems with a Blizzard Entertainment game, please
visit our support page for additional suggestions that you may not have
tried yet:  http://www.blizzard.com/support/

Automated Phone Support:
This is provided 24 hours a day, 7 days a week by dialing (949) 955-1382.
When you hear the message, press 2 on your touch-tone phone.

Online Chat:
If you have an active Internet connection you can log onto Battle.net using
the Blizzard Entertainment game you purchased and chat with a live Technical
Support Representative.

Once you have connected to Battle.net on the USWest realm, join the channel
"Blizzard Tech Support". Blizzard Entertainment Representatives will never
ask for your CD-Key or Account Password. Never give out your CD-Key or
Account Password no matter how authentic a person sounds.

Blizzard Entertainment Technical support Representatives appear in the
Battle.net channel "Blizzard Tech Support", on the USWest realm from 10 am
to 12 pm and again from 2 pm to 6 pm Pacific Time and have either a Blue
Blizzard Icon as their game icon, or a man in Plate-mail Armor with a Blue
Cape in Diablo II. Remember no Blizzard Entertainment Representative will
ask for your CD-Key or your Account Password.

Additional Informative Sites:
The Technical Support Forum is available for answers to the most common
questions:  http://www.battle.net/forums/support/

The Realm Status Forum is available for current Battle.net realm

Live Technical Support:
Live support is offered Monday through Friday 9 AM to 6 PM Pacific Time. You
can contact us at (949) 955-1382 between the hours of 9 AM and 6 PM Pacific
Standard Time. This form of support is offered at no charge (other than any
normal long distance charges from your phone company for calls from outside
our area).

Best regards,
Blizzard Support Team
Blizzard Entertainment

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